Joining an Organization
How to join an existing organization using an invite code, QR code, or direct link.
Overview
Every user in JobLine.ai belongs to at least one organization. An organization represents your company, facility, or shop. Before you can view dashboards, work orders, or stations, you need to either create a new organization or join an existing one. Most production-floor workers will join an organization that their supervisor or admin has already set up.
Using an Invite Code
Your supervisor or org admin will provide you with a 6-character alphanumeric invite code (for example: A3X7K9). After signing in, navigate to the "Join Organization" screen — this is shown automatically during onboarding or can be accessed from your Profile page. Enter the code in the text field and click "Join." If the code is valid and has not expired, you will be added to the organization with the role the inviter selected (typically Operator).
Scanning a QR Code
Instead of typing a code, your admin may display a QR code on a monitor, printed sheet, or shared screen. Open your phone's camera app (or any QR scanner) and point it at the code. This will open a link in your browser that pre-fills the invite code on the join screen. If you are not yet signed in, you will be prompted to create an account or sign in first, and the invite code will be preserved through that flow.
Direct Invite Links
In some cases, your admin may send you a direct URL via email or messaging app. Clicking this link takes you straight to the join page with the invite code embedded. This is the simplest method for users who are not physically on the shop floor during onboarding.
Pending Approval
Depending on your organization's settings, joining may be instant or may require admin approval. If approval is required, you will see a "Pending" status after entering the code. Your admin will review and approve your membership from the member management screen. You will not be able to access organization data until approval is granted. If you have been waiting longer than expected, contact your supervisor directly.
What Happens After Joining
Once you are a member of an organization, the app redirects you to the main dashboard. You will see content scoped to your assigned team (if one has been set). If you have not been assigned to a team yet, you may see an empty dashboard — this is normal. Your supervisor will add you to the appropriate team, at which point stations and work orders will appear.
Troubleshooting Join Issues
Common issues include: expired invite codes (codes are valid for a limited time — ask your admin for a fresh one), codes that have reached their maximum use count, or typos in the code. If you receive an "invalid code" error, double-check each character carefully. Codes are case-insensitive, so capitalization does not matter. If the problem persists, ask your admin to generate a new code.