Agent
An agent is an AI workflow that can use tools and move through steps toward a goal.
Plain English
An agent is more than a single answer. It can take a goal, choose actions, use tools, gather context, and continue through several steps before presenting a result.
Why it matters here
This is the pattern behind AI that can help classify issues, summarize work, or route information rather than just chat about it.
Picture it like this
Use simple language and analogies before technical phrasing takes over.
Analogy
Take a goal, inspect context, use tools, decide the next step, and keep going.
Like a lead operator who checks the board, looks at the job, calls up the right documents, and moves the work to the next station.
Examples
Related links
Use these pages to move from definition into adjacent workflows or broader context.
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